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- Price List

You can view the full course and price list here, or download in Word format.
* Denotes Video Arts Course

Course Title Format
Members
Non-Members
THE APPRENTICE  
The Apprentice - Leadership & Management DVD-ROM
£49.99
£59.99
The Apprentice - Negotiating to Win DVD-ROM
£49.99
£59.99
The Apprentice - Selling, Pitching & Presenting DVD-ROM
£49.99
£59.99
Buy all 3 and SAVE!  
£120.00
£144.00
Make or Break - Start Your Business CD-ROM
£25.00
£29.99
Make or Break - Grow Your Business CD-ROM
£25.00
£29.99
Buy 2 and SAVE!  
£45.00
£55.00
GENERAL MANAGEMENT & PEOPLE SKILLS  
NEGOTIATION  
An introduction to Negotiation Online
£30.00
£34.99
APPRAISALS  
An overview of Appraisals & Performance Management Online
£30.00
£34.99
Preparing for the Appraisal Discussion Online
£30.00
£34.99
The Appraisal Discussion Online
£30.00
£34.99
On-going Appraisal Online
£30.00
£34.99
The Dreaded Appraisal: Both sides of the Appraisal Interview Online*
£35.00
£39.99
Buy all 5 and SAVE!  
£130.00
£160.00
RECRUITMENT  
Attracting Candidates & Producing Job Advertisements Online
£30.00
£34.99
Shortlisting Candidates & Interview Techniques Online
£30.00
£34.99
Candidate References and Selection Online
£30.00
£34.99
It's your choice: Selection Skills Online*
£35.00
£39.99
Buy all 4 and SAVE!  
£100.00
£130.00
MEETINGS  
Introduction to Meetings and Meeting Types Online
£30.00
£34.99
Meeting Planning and Preparation Online
£30.00
£34.99
Meetings, bloody meetings: Making Meetings More Productive Online*
£35.00
£39.99
More Bloody Meetings: The People Side of Meetings Online*
£35.00
£39.99
Buy all 4 and Save!  
£110.00
£145.00
COMMUNICATION  
An Introduction to Listening Online
£30.00
£34.99
Briefing Skills Online
£45.00
£49.99
Communication Process Online
£30.00
£34.99
Giving and Receiving Feedback Online
£45.00
£49.99
Negotiating: Tying the knot Online*
£35.00
£39.99
Questioning Skills Online
£30.00
£34.99
Report Writing: The Art of Writing a Good Report Online*
£35.00
£39.99
Straight Talking: The Art of Assertiveness Online*
£35.00
£39.99
The Grapevine: Communicating in a World of Change Online*
£35.00
£39.99
Written Communications Online
£45.00
£49.99
       
CUSTOMER SKILLS  
An Inside Job: Meeting Internal Customer Needs Online*
£35.00
£39.99
Complaints and Quality Management: Quality through customer service Online*
£35.00
£39.99
Demanding Customers: Customer Care made Perfect Online*
£35.00
£39.99
If Looks Could Kill: The Power of Behaviour Online*
£35.00
£39.99
No Complaints? Complaints and the Customer Online*
£35.00
£39.99
On the Receiving End: Making Call Centres More Effective Online*
£35.00
£39.99
Professional Customer Service Online
£60.00
£69.99
Telephone Behaviour: The rules of Effective Communication Online*
£35.00
£39.99
Understanding Customers Online
£45.00
£49.99
Who Sold You This, Then? Effective After-Sales Service Online*
£35.00
£39.99
 
TIME MANAGEMENT  
Time Management Online
£45.00
£49.99
Dealing with Time-Wasting Situations Online
£30.00
£34.99
The unorganised Manager - organising yourself Online
£35.00
£39.99
The unorganised Manager - organising others Online
£35.00
£39.99
Planning Work Online
£45.00
£49.99
Buy all 5 and SAVE!  
£130.00
£190.00
LEADERSHIP & MANAGEMENT  
Harvard ManageMentor Online
£110.00
£130.00
Can You Spare a Moment? Counselling Skills for Managers Online*
£35.00
£39.99
I'd Like a Word With You: The Discipline Interview Online*
£35.00
£39.99
Performance Matters: The Importance of Praise Online*
£35.00
£39.99
Performance Matters: The Need for Constructive Criticism Online*
£35.00
£39.99
Project Management: Leading a Project Team Online*
£35.00
£39.99
Team Spirit? How to be an effective leader Online*
£35.00
£39.99
The Best of Motives: Informing and Involving Online*
£35.00
£39.99
The Helping Hand: Coaching Skills for Managers Online*
£35.00
£39.99
The Paper Chase: Cutting Back on Paperwork Online*
£35.00
£39.99
You'll Soon Get the Hand of It: The Techniques of one-to-one Training Online*
£35.00
£39.99
CHANGE MANAGEMENT  
Planning Change Online
£45.00
£49.99
Implementing Change Online
£45.00
£49.99
Buy 2 and SAVE!  
£75.00
£90.00
MARKETING & SALES  
e-Marketing
Online
£25.00

£29.99

Marketing Onlline
£45.00
£49.99
Marketing - Unleashing the potential Online
£55.00
£59.99
Buy 3 and SAVE!  
£110.00
£130.00
Call to Order: Converting Telephone Enquiries into Sales Online*
£35.00
£39.99
Sell It To Me: Essential Skills for All Salespeople Online*
£35.00
£39.99
Steps to Success - professional sales skills CD ROM
£60.00
£69.99
Buy 3 and SAVE!  
£110.00
£140.00
PRESENTATION SKILLS  
I wasn't prepared for that: Overcoming the fear of making presentations Online*
£35.00
£39.99
Presentations 1 - Preparing for the Presentation Online
£30.00
£34.99
Presentations 2 - The Presentation Online
£30.00
£34.99
Buy 2 and SAVE!  
£85.00
£100.00
GENERAL  
Building The Team Online
£45.00
£49.99
Absence Management Online
£25.00
£29.99
Coaching Online
£45.00
£49.99
Delegation Online
£30.00
£34.99
Effectiveness and efficiency Online
£45.00
£49.99
Identifying Self Development Needs Online
£45.00
£49.99
Leadership Online
£45.00
£49.99
Manage Your Own Stress Online
£45.00
£49.99
Motivation Online
£45.00
£49.99
Performance Indicators Online
£45.00
£49.99
Minimising Stress Online
£45.00
£49.99
Problem Solving Skills Online
£50.00
£59.99
Resolving Conflict Online
£45.00
£49.99
Supporting Individuals Online
£45.00
£49.99
Training Online
£45.00
£49.99
The Persuasion Process Online
£30.00

£34.99

Using Information for Decisions Online
£50.00
£59.99
Writing job descriptions and person specifications Online
£30.00
£34.99
BUSINESS SKILLS  
Analysing Information Online
£45.00
£49.99
Building Blocks for eBusiness Online
£35.00
£39.99
Maintaining Information Systems Online
£45.00
£49.99
Producing Project Reports Online
£45.00
£49.99
Security Online
£45.00
£49.99
Winning the Contract (bidding for public sector opportunities) Online
£45.00
£49.99
FINANCE  
Cash Accounting for Small Rural Businesses Online
£60.00
£69.99
Cost-Benefit Analysis Online
£45.00
£49.99
The Balance Sheet Barrier: The Basics of Business Finance Online*
£35.00
£39.99
Financial Environment Online
£35.00
£39.99
Staying Afloat - A Guide To Cash Flow CD-ROM
£20.00
£24.99
Working to a Budget Online
£35.00
£39.99
ICT  
ECDL Collection Online
£135.00
£150.00
ECDL Module 1: Concepts of Information Technology Online
£25.00
£29.99
ECDL Module 2: Using Your Computer Online
£25.00
£29.99
ECDL Module 3: Word Processing Online
£25.00
£29.99
ECDL Module 4: Spreadsheets Online
£25.00
£29.99
ECDL Module 5: Databases Online
£25.00
£29.99
ECDL Module 6: Presentations Online
£25.00
£29.99
ECDL Module 7: Electronic Communications Online
£25.00
£29.99
IT Applications Online
£45.00
£49.99
Keyboard A-Z (KAZ) Online
£20.00
£24.99
Access 2000 Online
£35.00
£39.99
Access 2003 Online
£35.00
£39.99
Access XP Online
£35.00
£39.99
Excel 2000 Online
£45.00
£49.99
Excel 2003 Online
£45.00
£49.99
Excel XP Online
£45.00
£49.99
Frontpage 2000 Online
£35.00
£39.99
Outlook 2000 Online
£35.00
£39.99
Outlook 2003 Online
£35.00
£39.99
Outlook XP Online
£35.00
£39.99
PowerPoint 2000 Online
£35.00
£39.99
PowerPoint 2003 Online
£35.00
£39.99
PowerPoint XP Online
£35.00
£39.99
Project 2000 Online
£45.00
£49.99
Word 2000 Online
£35.00
£39.99
Word 2003 Online
£35.00
£39.99
Word XP Online
£35.00
£39.99
BUSINESS LAW  
Age Awareness Online
£25.00
£29.99
Disability Legislation Online
£25.00
£29.99
Employment Law Online
£35.00
£39.99
Ex-Offenders Legislation Online
£25.00
£29.99
Flexible Working Online
£25.00
£29.99
Freedom of Information 2000 Online
£25.00
£29.99
Gender Legislation Online
£25.00
£29.99
Legalities of Online Business Online
£25.00
£29.99
Race Legislation Online
£25.00
£29.99
Religious and Age Legislation Online
£25.00
£29.99
HEALTH & SAFETY  
Avoiding Slips, Trips & Falls Online
£25.00
£29.99
Computer Safety Online
£18.00
£19.99
CPR Essentials Online
£18.00
£19.99
Dangerous Substances Online
£18.00
£19.99
Electrical Safety Online
£18.00
£19.99
Environmental Awareness Online
£18.00
£19.99
Fire Safety Online
£18.00
£19.99
Health & Safety - Law & Practice Online
£30.00
£34.99
Introduction to Health & Safety at Work Online
£25.00
£29.99
Introduction to Managing Health & Safety Online
£25.00
£29.99
Managing & Handling Stress at Work Online
£25.00
£29.99
Manual Handling Online
£18.00
£19.99
Preventing Accidents Online
£30.00
£34.99

Last updated: 2nd April, 2008

 


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